This year, demand from existing clients for phase-two development and maintenance renewals exceeded new client inquiries for the first time, showing that the systems are truly being used.
During our Q3 2024 review, we noticed a change: for the first time, demand from existing clients for phase-two development, feature iterations, and maintenance renewals exceeded inquiries from new clients.
There is a consensus in the software industry: delivery is only the beginning. Whether clients are willing to continue working with you on phase two is the touchstone of whether the system truly creates value.
We will continue to honor our commitment of "one year of free warranty and continuous service from the original team," making existing clients our best salespeople.