Smart Retail System DevelopmentIndustry Digital Solution

An omnichannel retail digital system connecting store POS, online malls, and member marketing, giving offline stores online operational capabilities.

Omnichannel

Unified membership and inventory

25%

Increase in member repurchase rate

Real-time

Headquarters visibility into store operations

Solution Overview

An omnichannel retail digital system connecting store POS, online malls, and member marketing, giving offline stores online operational capabilities.

Functional modules 6 core modules

Use cases 4 typical scenarios

Key metrics 3 quantified outcomes

CHALLENGES · Industry Pain Points

Do These Scenarios Sound Familiar?

Separate online and offline product catalogs and membership systems that conflict with each other

Store sales associates leave and take customers with them

Headquarters has no visibility into real-time store sales

Promotions get relayed layer by layer and lose their intent in execution

OmnichannelUnified membership and inventory

25%Increase in member repurchase rate

Real-timeHeadquarters visibility into store operations

MODULES · Functional Modules

Core Modules of Smart Retail System Development

01Smart POSIntegrated checkout, held orders, returns and exchanges, and stocktaking

02Omnichannel MallIn-store pickup, same-city delivery, and express shipping

03Member MarketingTiers, points, stored value, and targeted coupons

04Sales Associate AssistantWeCom sales associates with automatic customer inheritance upon departure

05Product Middle PlatformUnified product management with omnichannel inventory sharing

06Business CockpitReal-time dashboards for store performance, sales per square meter, and workforce efficiency

SCENARIOS · Typical Application Scenarios

This Solution Is Running in These Scenarios

Omnichannel upgrade for chain brandsDigitalization of supermarkets and convenience storesMember operations for specialty storesDTC for new consumer brands

Suitable For

SUITABLE FOR Industries and business scenarios These organizations can adopt this proven solution first

Chain retail brandsSupermarkets and convenience storesSpecialty storesNew consumer brands