Based on the client needs we encounter, inquiries for AI application projects have surpassed traditional informatization projects for the first time.
Looking at the structure of client inquiries over the past year, the share of AI application and data projects has risen notably, while the share of new traditional ERP/OA projects is declining.
Behind the budget shift is a change in enterprise demands: from "putting processes online" to "letting systems help the business make decisions." Intelligent customer service, business analytics, and marketing content generation are the three most-asked-about scenarios.
Notably, more and more enterprises prefer to validate results with small-scenario PoCs first before deciding on large-scale investment, which places higher demands on service providers' scenario diagnosis capabilities.