Use SaaS for standardized business and custom development for differentiated business—this is the most basic judgment framework.
Use SaaS for standardized business and custom development for differentiated business—this is the most basic judgment framework. This article draws on our hands-on experience serving over 3,000 enterprise clients.
The advantages of SaaS are speed and cost savings; the disadvantages are that your data sits in someone else's hands and your processes must accommodate the software.
When business processes constitute competitiveness, custom development actually has a lower total cost over the long term.
The hybrid model has become mainstream: use SaaS for general functions, custom development for core business, and connect them via APIs.
There is no absolute right or wrong in technology selection; whatever matches your business stage is best.