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How to Choose Between SaaS and Custom Development: A Practical Guide

Use SaaS for standardized business and custom development for differentiated business; this is the most basic judgment framework.

Use SaaS for standardized business and custom development for differentiated business; this is the most basic judgment framework.

Use SaaS for standardized business and custom development for differentiated business; this is the most basic judgment framework. This article draws on our practical experience serving more than 3,000 enterprise clients.

The advantages of SaaS are speed and savings; the disadvantages are that the data is in someone else's hands and processes must accommodate the software.

When business processes constitute competitiveness, the long-term total cost of custom development is actually lower.

Calculate the five-year total: SaaS annual fee times five plus data migration risk, versus the one-time investment in customization plus operations and maintenance.

There is no standard answer to digital transformation, but there is one iron rule: first get one scenario running and deliver results, then talk about rolling it out across the board.