Healthcare

Smart Clinic Management System for Chain Dental Institutions

A dental chain in the Greater Bay Area · 22 clinics · 150 doctors

ClientA dental chain in the Greater Bay Area

Scale22 clinics · 150 doctors

Project Background

Appointments relied on front-desk handwritten notes and often double-booked; paper medical records could not be shared; consumable costs were disproportionately high with no way to find the cause.

Solution

Custom HIS for the clinic chain: smart appointment scheduling, electronic medical records, imaging management, consumables inventory management, and automated member follow-up.

Smart Clinic Management System for Chain Dental Institutions on-site photo 1

Smart Clinic Management System for Chain Dental Institutions on-site photo 2

With electronic medical records, patients can seamlessly continue treatment at any clinic.—— Operations Director of the Client

Results After Launch

95%

Appointment attendance rate

15%

Decrease in consumable cost share

Increase in referrals from existing customers

Service and Ongoing Support

Launch is not the finish line. Dushi provides one year of free warranty and issue fixes, 100% ownership of source code and business data for the client, a 24/7 response channel, and ongoing recommendations for feature iterations and performance improvements.

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