ClientA third-party logistics company in the Pearl River Delta
Scale120 owned vehicles · 3,000+ daily orders
Project Background
Dispatch relied on drivers' experience, customers called every day to ask about in-transit status, and slow POD collection led to a payment cycle as long as 90 days.
Solution
Developed a TMS system: intelligent dispatch, driver APP, in-transit tracking, electronic POD, automated reconciliation, and customer self-service shipment tracking.
Electronic POD brought our cash flow back to life.—— Client Finance Director
Results After Launch
90 days → 45 days
Payment cycle cut in half
80%
Reduction in customer service tracking calls
12%
Increase in vehicle load rate
Service and Ongoing Support
Launch is not the finish line. Dushi provides one year of free warranty and issue fixes, 100% ownership of source code and business data for the client, a 24/7 response channel, and ongoing recommendations for feature iterations and performance improvements.
