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Chambers & Associations

Digital Member Service Platform for Provincial Chambers of Commerce

A provincial-level chamber of commerce in Guangdong · 600 member enterprises

Digital Member Service Platform for Provincial Chambers of Commerce
ClientA provincial-level chamber of commerce in Guangdong
Scale600 member enterprises

Project Background

Member records were scattered across Excel, the membership fee collection rate was below 60%, event registration relied on group chat sign-up lists, and resource matching among members basically relied on drinking tables.

Solution

Deployed a chamber of commerce and association management system: member profiles, online payments, event registration and check-in, a resource supply and demand platform, and intelligent business opportunity matching.

Digital Member Service Platform for Provincial Chambers of Commerce on-site photo 1Digital Member Service Platform for Provincial Chambers of Commerce on-site photo 2
Digitalization makes it possible for a 5-person secretariat to serve 2,600 member enterprises.—— Chamber Secretary-General
Results After Launch
93%
Membership fee collection rate increased to
300+
Member cooperation matchups facilitated annually
5A
Helped achieve social organization rating

Service and Ongoing Support

Launch is not the finish line. Dushi provides one year of free warranty and issue fixes, 100% ownership of source code and business data for the client, a 24/7 response channel, and ongoing recommendations for feature iterations and performance improvements.